Bricks & Mortar RetailersCase Studies

Business Coaching – Elegant Steps

Jayne from Elegant Steps Boutique writes:

Dear Rowland,

We are doing really well at the moment thank you, but we did have two tough years after we moved into the new premises, which were totally unforeseen! We are so thankful that skilful mentoring we’d received from you and Eddie, helped us have the tools to deal with the problems thrown at us. That was an up hill battle, we came through it, a little bruised and battered but a few of our competitors did not!

So far 2014 has seen us reach some of our best figures yet, which is a promising start to the year and all the hard work over the last two years has finally paid off. We are also working towards a brand new ecommerce website which will go live midway through this year, which promises practically a double conversion rate on our sales. Thank you for kind comments on the video, it is on our about us page, but we plan to make it more prominent on our new site.

So all in all things are really looking up for us and we have some exciting plans for the coming year and beyond. We’ve often thought of you and if you are ever visiting Liverpool we’d love it if you’d pop in and say hello and have a guided tour, it would be great to see you again.

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